Issue with your stairlift?
We are here to assist you!
We have full confidence in the quality of the stairlifts we provide. However, it is possible that something may go wrong with your stairlift or you encounter another issue. In such a case, please feel free to contact our service department. They are always ready to help you.
At 123Stairlifts, we fully stand behind the quality of our second-hand stairlifts. We make every effort to ensure you can use our stairlifts safely and with complete satisfaction. In the rare event of a defect, we will promptly resolve it for you.
Count on our service at 123Stairlifts: 24 hours a day, 7 days a week. So, even if your stairlift encounters an issue late at night or in the middle of the night, you can always call us.
What to do in case of a defect with your 123Stairlift?
If you have a stairlift from 123Stairlifts and experience a problem, you can always call our helpline, available 24/7. Our dedicated technicians will come to your home promptly to resolve the issue.
Maintenance package
Our stairlifts come with a standard 1-year warranty. By choosing our maintenance package, you can extend this warranty up to 10 years. With this package, you will have full warranty coverage and access to our 24/7 service. Additionally, our technicians will visit annually for a maintenance check. They will thoroughly inspect the stairlift and replace any parts that require replacement. The maintenance package can be canceled on a yearly basis.
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